Steve Aston · Creative Copywriter


Home delivery

Sainsburys wanted to keep customers engaged with their online delivery service.

I worked with a planner to identify key points in the customer journey where we could email them with ideas, offers and solve any problems they might have encountered with their orders.

It was a huge project, with dozens of emails generated for different stages of the the shopping experience. The result? Increased customer retention and a happy client.

  • Role Senior Copywritter

  • For Sainsbury’s

  • Type Digital

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